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New Olympic Tenant Assistance Worker to help tenants deal with 2010-related evictions
July 28, 2009

July 27, 2009

For immediate release:

New Tenant Assistance Worker available to help tenants deal with 2010‐related evictions

Tenants concerned they may be evicted to make room for 2010 Winter Games visitors now have a tenant assistance worker to help provide information and services.

The tenant assistance worker is funded by the City of Vancouver as part of the temporary accommodation by‐law, which seeks to prevent possible Games‐related evictions.

More specifically, the tenant assistance worker will provide the following services:

• Help tenants in understanding their rights and responsibilities under the Residential Tenancy Act;
• Assist with problem solving when disputes arise between tenants and landlords;
• Help tenants exercise their rights under the Residential Tenancy Act, including preparation for dispute resolution hearings at the Residential Tenancy Branch
• Help ensure Dispute Resolution Officer orders are carried out;
• Help with referral to services that may help tenants maintain tenancies;
• Assist tenants who have registered on the City’s Tenant Registry with referrals to safe, secure, and affordable accommodation in cases where tenancies cannot be maintained.

TRAC Tenant Resource & Advisory Centre, with 25 years of experience in assisting tenants, is managing the worker on behalf of the City. The City of Vancouver’s tenant assistance worker can be reached by telephone at 604‐255‐5102, or by email at help@tenants.bc.ca

TRAC Tenant Resource & Advisory Centre strongly encourages tenants who fear they may be evicted because of the 2010 Winter Games to register on the City of Vancouver’s new tenant registry by visiting the Host City website at Vancouver.ca or http://vancouver.ca/OlympicsTempAcc_Net/.

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Media contact:

To contact TRAC Tenant Resource & Advisory Centre in English, Mandarin or Cantonese contact: Judy Johanson 604‐255‐3099 ext. 225, or Tom Durning at: 604‐255‐3099 ext. 227 (English only)

To contact the BC Apartment Owners & Manger’s Association, who are also involved in the project, call Marg Gordon at 604‐733‐9440.

For more information on the City’s temporary accommodation by‐law, visit the Host City website at vancouver.ca or call the city’s media line at 604‐871‐6336.