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Residential Tenancy Branch

The Residential Tenancy Branch (RTB) is the provincial body that administers residential tenancy legislation and provides a mechanism for dispute resolution. 

You can contact the Residential Tenancy Branch here:

Lower Mainland: 604-660-1020
Victoria: 250-387-1602
Elsewhere in BC 1-800-665-8779

The Residential Tenancy Branch publishes a newsletter called “Window on RTB”:

• Role of Information Officer (November 2006)
• Dispute Resolution: Decisions (January 2007)
• Dispute Resolution: Conference Call Hearings (October 2007)
• Dispute Resolution: Role of Information Officer (July 2008)
• Dispute Resolution: Decisions Available Online (October 2008)
• Condition Inspections (October 2009)
• Canceling Unneeded Dispute Resolution Hearings (May 2010)